How bespoke consultancies are changing the game for CPCOs and CHROs
While big-name firms dominate the transformation marketplace, with their vast resources and global reach, organisations are increasingly recognising the unique benefits of working with bespoke consultancy firms. These specialist firms offer a level of:
- Personal attention,
- Conscientious service,
- Advise with emotional intelligence.
The difference lies not just in the approach but in the outcome — solutions and approaches are tailored to the way the teams work and the pace of the organisation, cultivating stronger relationships for effective teamwork, and an overall transition that puts the people first, using the new technology as an enabler.
These are challenging times for HR and People & Culture teams. Now more than ever it’s time to take action to modernise, supported by an appropriate bespoke partner. One that really gets HR.
⁉️ Is now the time to choose personalisation, over scale?
A personalised partnership
One of the primary benefits of working with a bespoke HR consultancy is the personal touch they bring to each project. Unlike large consultancies that often apply a one-size-fits-all approach, bespoke firms take the time to understand the unique needs, culture, and goals of each client.
➡️ They prioritise custom HR solutions over generic methodologies, ensuring that the technology, tool or process aligns seamlessly with the company’s specific HR requirements.
➡️ A smaller consultancy invests in building a deep understanding of a client’s HR function and connections across the organisation. This allows them to provide highly tailored recommendations. They don’t push pre-packaged solutions or rigid frameworks, but instead craft strategies that address the intricacies of the organisation.
This approach leads to better adoption rates as change is rolled-out, less resistance from employees, and a more effective transformation process that aims for right-first-time.
Conscientious and hands-on
Bespoke consultancy firms are often founded and led by industry experts who are deeply passionate about their work. They have done these roles, used this tech, and been part of the change when working on the other side, in organisations. Bringing that lived-experience into the bespoke consultancy firm.
➡️ They don’t merely act as advisors from a distance but immerse themselves in the HR project, working closely with teams at every level.
➡️ Their hands-on involvement ensures that implementation is smoother, challenges are proactively addressed, and any potential roadblocks are quickly mitigated.
➡️ When done right, they feel as though they are part of the organisation, offering constructive challenge from a conscientious perspective.
In contrast, other consultancies may deploy a revolving door of consultants who are less invested in the long-term success of the client. Simply put, they don’t care as much.
Clients often find themselves explaining their needs repeatedly to different team members, which can lead to frustrations. Bespoke firms, on the other hand, offer consistency and continuity, building strong relationships with their clients based on expertise, and taking full accountability for the outcomes.
Leading with emotional intelligence in change management
Technology transformations are not just about implementing new systems — they also require engaging the people affected by these changes. This is where bespoke consultancies truly shine.
➡️ They lead with emotional intelligence, understanding that employees often feel apprehensive about new ways of working.
➡️ They proactively focus on engaging communications, feeling the heart beat and rhythm of the organisation. With the counsel of open communication, active listening, and a supportive approach, they help organisations navigate resistance and foster a positive attitude toward change.
➡️ They avoid rigid processes that neglect the human element. Recognising that a successful implementation depends on user buy-in. They take the time to engage with employees, provide hands-on training, and ensure that the change and the reasons for the change, are embraced rather than resisted.
Tailored for success: the growth of bespoke
Choosing a consultancy firm is about more than which one is already on your commercial framework:
✅ It’s about finding a partner who understands your business.
✅ Cares about your success.
✅ Leads with emotional intelligence.
The HR Fixers’ difference
At The HR Fixers, we offer an unmatched level of personal attention, conscientious service, and emotionally intelligent leadership. For organisations seeking a bespoke, more human-centered approach to HR transformation, partnering with us is the smart choice.
Ready to build a stronger HR function?
If you’re looking for a partner who can help you navigate the change and transformation needed to modernise your HR function, The HR Fixers is here for you. Let’s build the future of HR together.
Contact us today to get started!
#SmallButMighty #BespokeIsBest #EmotionalIntelligence #HRChange
HR transformation doesn’t end at go-live. True success is measured by how well organisations sustain, optimise, and evolve their HR operations through BAU. That’s where Elevate comes in.
The HR Fixers’ Elevate service is designed to embed continuous improvement, ensuring that HR technology, processes and people continue to deliver value long after implementation.
Why Elevate?
Many businesses invest in HR transformation yet fail to fully realise its long-term benefits. Historically, after implementation is where the benefits are maximised, however so often the focus is lost, and project team members drift off. Not us. We stick around to make sure you see and feel the value from the HR shift.
Without ongoing optimisation, new systems and processes can become underutilised, adoption rates decline, and strategic impact diminishes.
With Elevate, we ensure your HR function doesn’t just adapt to change — it thrives in it. We work alongside your team to embed best practices, enhance efficiency, and drive continuous improvements that keep HR future-ready.
What does Elevate include?
- Continuous improvement: we analyse and refine HR processes, ensuring systems and workflows evolve with business needs.
- People analytics and science: leveraging workforce analytics to provide actionable insights, improving decision-making and workforce planning.
- Leadership enablement: we provide ongoing coaching, training, and advisory support to upskill HR teams and leaders. Enabling them to thrive!
- Adoption and innovation: ensuring HR technology is fully utilised, with regular updates and enhancements for maximum efficiency. Bringing the latest innovations for you to test and try.
- HR strategy alignment: keeping HR initiatives aligned with evolving business goals, so that HR remains a driving force for organisational success, time and time again.
Beyond maintenance: driving lasting impact
Sustained HR success isn’t about maintaining the status quo — it’s about continuously evolving to meet new challenges. With Elevate, we help businesses stay ahead, creating an HR function that is agile, efficient, and strategically aligned.
The HR Fixers’ difference
We don’t believe in ‘one-and-done’ projects. Our approach ensures that your HR transformation delivers lasting value, with a focus on people, process, and performance. We are not just consultants — we are long-term partners in your success.
Ready to Elevate your HR function?
If you’re looking to optimise, innovate, and future-proof your HR operations, The HR Fixers’ Elevate service is the next step. Let’s take HR to the next level together. Contact us today to learn more!
As a Chief People and Culture Officer (CPCO) or Chief HR Officer (CHRO), you’ve navigated the initial phase of understanding the case for change to HR’s processes, tech and data that your people use. Now it’s time to build that future.
Building future-ready HR
HR transformation doesn’t stop at strategy — it’s about turning vision into action. After defining the roadmap with Navigate, the next step is to bring that transformation to life. That’s where Build comes in.
The HR Fixers’ Build service is designed to help organisations implement their HR strategy with precision, ensuring that technology, processes, data and people are aligned for long-term success.
Why Build?
Many HR transformation projects struggle in execution. Whether it’s a lack of internal expertise, unclear responsibilities, or resistance to change, businesses often find themselves stuck between strategy and implementation.
With Build, we bridge that gap.
We work as an extension of your HR team, rolling up our sleeves to manage the end-to-end delivery of your HR transformation — so that your vision becomes a reality.
Whilst you focus on ‘running‘ the function, we support the parallel ‘change‘ activity. To help you move forward, together we simply take one step after another, along the roadmap of change. After all, the organisation can’t stop whilst HR builds the future – they have to be done in parallel. That’s the gap we bridge.
What does Build include?
The Build phase is the chunky bit of the programme — it’s where design becomes reality. Here our expertise shines. We manage the transformation and guide teams through the detail or where they lack confidence.
- Programme oversight and strategic advisory: we manage the transformation process, ensuring all moving parts align with your strategic goals.
- Process alignment and business readiness: we work with your teams to map out optimised HR workflows, ensuring your people and operations are prepared for change.
- System implementation support: from guiding HRIS configurations to liaising with technology partners, we ensure a smooth and effective system rollout.
- Data readiness and cleansing: ensuring your HR data is clean, accurate, and ready for migration is crucial for a smooth transition.
- Testing readiness: from developing test scripts, to running sessions with end-users to test the new processes and the system. We support you every step of the way, as your people try out the new ways of working for the first time.
- Change, training and adoption: we develop and execute change management plans to ensure employees embrace new ways of working and they stick! Through engaging communications about the ‘why‘ and the ‘what‘, and effective training sessions using innovative tools to keep it interesting, we help end-user understand the impact of this change and embrace it.
Beyond implementation: A strong foundation for growth
A successful HR transformation isn’t just about going live — it’s about embedding new ways of working that add long-term value. Our Build approach ensures that systems are fully adopted, processes are optimised, data is used with confidence to drive insightful decisions, and the HR team has solid foundations on which to build the future.
The HR Fixers’ difference
Unlike traditional consultancies that leave after implementation, we continue to support you to make sure it works. Our hands-on approach ensures that technology is not just implemented but optimised and fully leveraged to meet your business needs. This is where ‘run‘ and ‘change‘ meet, so that this new way of working is absorbed into the day-to-day running of the function.
Ready to build a stronger HR function?
If you’re looking for a partner who can turn HR strategy into real, lasting impact, The HR Fixers’ Build service is here to help.
Let’s build the future of HR together. Contact us today to get started!
CPOs and HR leaders face increasing pressure to drive strategic change while keeping up with evolving technology. The challenge? Finding the right balance between people, process, data and technology to create a truly modern HR function.
That’s where The HR Fixers come in.
Introducing Navigate – our tailored HR change service designed to help organisations define, plan, and execute a successful shift – from admin to active workforce optimisation.
Why Navigate?
The road to HR transformation is often unclear. Whether you’re adopting new technology, reworking your HR processes, trying to visualise workforce data or building a future-ready people strategy – getting started can be overwhelming.
Our Navigate service provides clarity, structure, and expert guidance to set you on the right path.
We don’t just hand you a strategy; we work alongside your team as an extension of your people function to ensure every step is practical, actionable, and tailored to your business needs. We help you balance the plan to ‘change’ and ‘run’ the function in parallel.
What does navigate include?
- Building the case for change: we help you define the “why” behind your transformation, using data-driven insights and stakeholder engagement to create a compelling vision.
- HR and digital assessment: our experts conduct a deep dive into your current processes, technology, and organisational readiness to identify strengths, gaps, and opportunities.
- Project initiation: our approach is to understand your unique business context, enabling us to initiate a project that delivers efficiency, keeps your employees engaged, and helps your business stay flexible and successful in an ever-evolving business landscape.
- Market and vendor selection: choosing the right HR tech is critical. We guide you through the market to select the best-fit HRIS solution and implementation partner. Or we’ll work with what you’ve already got!
- Design: our HR and tech expertise supports you through the detailed design process, empowering your teams to design their future.
- Complemented by our HR Advisory service: offering clear, practical advice to improve your HR operations. We help with everything from restructuring your team to managing talent and adopting best practices. Ensuring you achieve a balance between ‘run’ and ‘change’.
The HR Fixers’ difference
Unlike traditional consultancies, we don’t just advise — we do. We are experienced HR, data and tech professionals who work alongside your team, making transformation seamless and practical. We simplify complexity, break down barriers, and ensure your HR function is fit for purpose, data-enabled, and truly value-driven.
Are you ready to Navigate your HR change?
If you’re looking to move beyond outdated HR practices and away from the admin-heavy-excel-spreadsheets, and embrace a future-ready approach, The HR Fixers’ Navigate service is your roadmap to success.
Let’s start the journey together.
Reach out today to see how we can help you redefine HR for your organisation.
HR transformation is a journey — but before you begin, you need a clear roadmap. Understanding the why, where, what and how of change is critical to a successful transformation. That’s where DiscoveryLite comes in.
DiscoveryLite is our fast-track readiness assessment, designed to help HR leaders quickly define their transformation strategy and set up for success. We provide clarity, structure, and expert insights to ensure your people technology programme starts on the right track – all within a week.
Why DiscoveryLite?
Starting an HR transformation without a clear plan can lead to misalignment, inefficiencies, and resistance to change. Many organisations struggle with stakeholder alignment, unclear scope, and undefined responsibilities.
With DiscoveryLite, we help you plot the course for success — engaging key stakeholders, defining priorities, and ensuring your organisation is ready for change.
What Does DiscoveryLite Include?
- Readiness recommendations: providing actionable insights to address gaps before launching your transformation.
- Scope and roadmap clarity: mapping out what’s in and out of scope and building a high-level delivery plan.
- Technology vision and future state: defining the target technology landscape and capabilities needed.
- Stakeholder alignment: engaging HR, IT, Finance, and business leaders to ensure everyone is on the same page.
- Roles and responsibilities: clarifying internal and external responsibilities to identify resource needs.
- Project planning and risk assessment: creating a structured plan with RAID (Risks, Assumptions, Issues, Dependencies) insights to mitigate potential blockers.
DiscoveryLite doesn’t just help you assess readiness — it sets you up to Navigate, Build, and Elevate your HR transformation with confidence.
The HR Fixers’ Difference
We don’t just deliver reports — we work with you to co-create a plan that works for your business context. Our hands-on, practical approach ensures that your HR transformation is grounded in reality and built for success.
Ready to Get Started?
If you’re preparing for an HR transformation, DiscoveryLite is the first step toward a clear, structured, and effective change journey.
Let’s define your path forward. Contact us today to kickstart your HR transformation!
“We firmly believe that HR should be a strategic partner in achieving an organisation’s strategic goals. Embracing and encouraging data-driving decision making is a significant step in that direction.”
The ability to harness data and turn it into actionable insights is a game-changer. It’s not just about having the data; it’s about knowing how to use it to drive real impact on the organisation’s bottom line. At The HR Fixers, we’ve made it our mission to help organisations navigate this data-driven journey effectively. Here’s how we do it:
Understanding the Data Landscape: The first step in leveraging the power of analytics is understanding your data landscape. We work closely with our clients to identify what data is available, what’s meaningful, and how it can be used strategically.
Setting the Right Metrics: Data is only as valuable as the metrics you measure. We help organisations define and set the right Key Performance Indicators (KPIs) that align with their business objectives.
Data Integration: Often, HR data is scattered across different systems. We assist in integrating these data sources, creating a unified and comprehensive view.
Advanced Analytics: Our expertise in advanced analytics allows us to uncover hidden patterns, trends, and correlations within the data that might have otherwise gone unnoticed.
Predictive Insights: We’re not just about historical data; we help organizations look ahead. Predictive analytics can provide valuable insights into future trends, enabling proactive decision-making.
Actionable Recommendations: Having data is one part, knowing what to do with it is another. We provide actionable recommendations and strategies based on data insights to drive real change.
Demonstrating Impact: Ultimately, it’s about demonstrating the impact of data-driven decisions. We help organizations measure the tangible results, whether it’s in talent acquisition, employee engagement, or workforce planning.
At The HR Fixers, we firmly believe that HR should be a strategic partner in achieving an organisation’s goals. Embracing and encouraging data-driven decision-making is a significant step in that direction. It’s about making HR a value driver. As you continue on your HR transformation journey, let’s remember that data isn’t just numbers and statistics; it’s the key to unlocking the full potential of your organisation.